Privacy Policy

Effective Date: September 18, 2024

CloudBrands, Inc. (”PizzaBox,” “PizzaBox AI,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you use our subscription management platform and related services (the “Platform”).

1. Information We Collect

We collect the following types of personal information when you use the PizzaBox AI Platform:

Personal Information: Includes name, email address, phone number, and delivery address when you register or make a purchase through the Platform.
Usage Data: Information on how you interact with the Platform, including IP address, browser type, device information, and navigation data.
Subscription Data: Includes data related to the subscriptions purchased through PizzaBox AI, such as the subscription plan chosen and the number of pizzas redeemed.

We collect personal data in the following ways:

When you create an account or subscribe to a pizza plan.
When you interact with the redemption storefront to redeem prepaid items.
When you contact customer support.

2. How We Use Your Information

PizzaBox AI uses your personal data to:

Process subscription purchases and payments.
Facilitate pizza redemptions and upsells through the Platform.
Communicate with you regarding your subscription or other inquiries.
Provide customer support.
Analyze and improve the performance of the Platform.

3. Sharing of Information

We share your information only in the following instances:

With Restaurants: We share your personal and order information with the restaurant you subscribe to for processing your orders and ensuring you receive the correct products.
Payment Processors: We use third-party services like Stripe to process payments. Your payment information is handled securely through these processors.
Service Providers: We may share data with vendors or service providers who assist us in providing the services, such as delivery service providers.
Legal Requirements: If required by law or to protect the rights of PizzaBox AI, we may disclose your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform, monitor traffic, and understand usage patterns. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Platform.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those messages or contacting us directly.

6. Security of Your Information

We take reasonable security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

The Platform is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@restogpt-ai.com